Gambling is entertainment, not a way to make money. scr2 provides tools and guidance to help you stay in control — so your gaming experience remains enjoyable and safe.
At scr2, we believe every player deserves a safe, balanced, and pressure-free entertainment experience. Online gaming — whether Live Casino, Sports Betting, or Slots — is a leisure activity that should bring enjoyment, not anxiety or financial hardship.
A reality we must acknowledge: gambling can become addictive for some individuals. This is not a sign of weak character — it is a recognised health condition that can affect anyone, regardless of background or status. What matters is recognising the signs early and knowing where to seek help.
Scr2 is more than just a gaming platform — we provide a support ecosystem that empowers players to enjoy entertainment responsibly. From self-configurable deposit limit tools to a self-exclusion programme that can be activated within minutes, we are always ready to help you stay in control.
Scr2 provides six key tools designed specifically to help players manage their gaming habits. All tools are accessible directly from your account settings and take effect immediately or within a set timeframe.
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, the scr2 system will automatically block any additional deposits until the limit resets in the next period.
Set the maximum loss amount you can afford within a given period. Once the loss limit is reached, your account will be restricted from placing wagers for that period, even if you still have a balance.
The session time limit programme sends you a reminder after your set playtime. You can set a limit between 30 minutes and 8 hours. Once the limit is reached, your session will end automatically.
Need a short break from the platform? Activate "Temporary Break" mode to block access for 24 hours, 7 days, or 30 days. This is different from self-exclusion — it's more flexible and suited for short breaks.
The self-exclusion programme allows you to block access to the scr2 platform for a period of 6 months to 5 years. During this time, your account will be fully locked and no deposits can be made.
You can opt out of receiving any promotional communications and bonus offers from scr2. This option can be activated from your account settings and takes effect immediately — you can still play without being affected by promotions.
Activating any responsible gaming tool on scr2 is straightforward and can be done directly from the mobile app or website. Here is a quick guide for each tool.
Log in to your account → select the profile icon → go to "Account Settings" → select "Responsible Gaming" → choose the type of limit you want to set → enter the desired amount or duration → confirm. Limits take effect immediately. To reduce a limit, changes take effect within 24 hours. To increase a limit, there is a 7-day waiting period as an additional safety measure.
Log in to your account → "Account Settings" → "Responsible Gaming" → "Temporary Break" → select a duration (24 hours / 7 days / 30 days) → confirm with your password. Your account will be restricted immediately. You do not need to contact customer support to activate this option.
For self-exclusion exceeding 30 days, contact the scr2 support team via Live Chat stating "Self-Exclusion" and your preferred duration (6 months / 1 year / 2 years / 5 years). Our team will process your request within 24 hours. During the exclusion period, no promotions will be sent to you and your account cannot be reopened even upon request.
"Account Settings" → "Communication Preferences" → disable all toggles under "Promotions & Bonuses". You can choose to disable email, in-app notifications, or both. Changes take effect within a few minutes.
The scr2 support team, operating 24/7, is trained to assist players experiencing gambling control issues. If you or someone you know needs immediate help, contact us via Live Chat and state that you require assistance related to "Responsible Gaming" — you will be connected with a trained agent within minutes.
Honest self-assessment is the first step in recognising whether your gaming habits are still in a healthy zone. Ask yourself the following questions sincerely. If you answer "Yes" to three or more, it may be a sign that you need additional support.
Have you ever spent more money or time gambling than you originally planned?
Have you ever returned to play in an attempt to win back money you had lost ("chasing losses")?
Have you ever lied to family members or friends about how much you have spent on gambling?
Have you ever used money set aside for other necessities (bills, food, debt) to gamble?
Do you feel uncomfortable, anxious, or restless when you are unable to gamble for a period of time?
Have you ever tried to stop or reduce gambling but failed to do so despite your resolve?
Has gambling affected your relationships with family, friends, or your work/academic performance?
Do you play more aggressively (with larger wager amounts) when you are stressed or feeling down?
Have you ever borrowed money from others or sold belongings to fund gambling?
Have you ever felt guilty, ashamed, or regretful after a gambling session, yet returned to do it again afterwards?
This is not a judgment — it is a sign that you may need additional support. The first step you can take today is to activate the limit tools on your scr2 account or contact our support team for further guidance. You do not have to go through this alone.
If you or someone you care about is struggling with a gambling problem, here are steps you can take right now. Remember — seeking help is a sign of courage, not weakness.
This is the hardest but most important step. Suspecting that you or a loved one has a gambling problem is already half the journey to recovery. Do not deny the signs that are present.
Log in to your scr2 account and activate a deposit limit or self-exclusion immediately. By blocking access to the platform, you break the habit cycle and give yourself the space to think more clearly.
The scr2 responsible support team, operating 24 hours a day, is ready to help you understand all available options — from limit tools to the self-exclusion process. We will not judge you and all conversations are completely confidential.
Talk to a family member or close friend you trust. Social support plays a vital role in recovery. You do not have to carry this burden alone — and many people will be more understanding than you might expect.
Trained counsellors and support groups such as Gamblers Anonymous (GA) Malaysia can provide valuable professional assistance. scr2 works with local support organisations to ensure our players have access to appropriate help resources.
If you are in crisis or need immediate help with a gambling problem, Talian Kasih 15999 (Malaysia Department of Social Welfare) provides free counselling services. Contact the scr2 support team via Live Chat for more information on available support resources.
Responsible gaming does not mean you cannot have fun — it means you enjoy the entertainment in a way that does not affect other areas of your life. Here are practical tips from the scr2 team to help you stay in a healthy balance.
The most important thing to remember: the casino always has a long-term advantage (house edge). That doesn't mean you can't win — but it does mean gambling should not be seen as a consistent way to make money. Enjoy it as entertainment, and you'll find the gaming experience far more rewarding.
Scr2 is always here to keep your gaming experience positive. Register today and enjoy a platform that not only offers the best games, but also genuinely cares about your wellbeing.
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